1. Introduction
This Refund Policy outlines the terms under which refunds may be issued for services purchased on Gbay-24, a classified advertising platform.
By purchasing paid services on our platform, users agree to this Refund Policy.
2. Paid Services
Our platform may offer paid services such as:
These services help improve the visibility of advertisements posted on the platform.
3. Non-Refundable Services
Unless required by law, the following payments are non-refundable:
4. Eligible Refund Situations
Refunds may be considered in the following cases:
Refund requests must be submitted within 7 days of the transaction.
5. Refund Request Process
To request a refund, users must provide:
Requests can be submitted to:
Email: support@gbay-24gh.com
Our team will review the request and respond within 5β10 business days.
6. Refund Method
If a refund is approved:
Refund processing may take 5β15 business days, depending on the payment provider.
7. Fraud Prevention
We reserve the right to deny refund requests if:
8. Changes to the Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on our website.